Refund Policy

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Breadcrumb Abstract Shape
Breadcrumb Abstract Shape

Thank you for purchasing from growself.io. We work hard to provide high-quality digital courses and books.
Because our products are digital and instantly accessible, our refund rules differ from physical goods.

1. Digital Products (Courses & E-Books)

All digital products on growself.io—including online courses, e-books, guides, templates, and other downloadable materials—are non-refundable once accessed or downloaded.

Why?

Digital content cannot be “returned,” and full access is granted immediately after purchase.

2. Situations Where a Refund May Be Considered

We may offer a refund only under specific conditions, such as:

2.1 Duplicate Purchase

If you accidentally purchased the same course or book twice, we will refund one of the payments after verification.

2.2 Technical Issues

If you experience a technical problem that prevents access to the product and our support team cannot resolve it, you may be eligible for a refund.

2.3 Payment Errors

Unauthorized or fraudulent transactions will be investigated and refunded if proven valid.

3. Non-Refundable Situations

Refunds will not be provided for:

  • Change of mind
  • Not reading the product description before purchase
  • Not liking the content
  • Expecting different results
  • Claiming “I didn’t know it was digital”
  • Completing or partially completing the course before requesting a refund

4. How to Request a Refund

To request a refund (if you meet the qualified conditions), contact us within 7 days of purchase at:

📧 [services@growself.io]

Please include:

  • Your name
  • Order number
  • Product purchased
  • Reason for refund request
  • Screenshots (if applicable for technical issues)

We typically respond within 48 hours.

5. Processing Time

If approved:

  • Refunds may take 5–10 business days to appear in your account, depending on your payment provider.
  • Refunds are processed using the same payment method used during purchase.

6. Chargebacks

Before filing a chargeback with your bank or payment provider, please contact us directly.
Unauthorized chargebacks may result in:

  • Account suspension
  • Revocation of product access
  • Possible legal action for fraud

7. Changes to This Refund Policy

We may update this policy at any time.
Changes will be effective immediately upon posting.

8. Contact Us

If you have questions about our refund policy, please contact:

📧 [services@growself.io]
🌐 growself.io